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Terms & Conditions
Terms of service TERMS & CONDITIONS
Last Updated: August 2026
These Terms & Conditions (“Terms”) govern your access to and use of www.dcresearchusa.com (the “Site”), operated by DC Research, LLC, as well as your purchase and use of products and related services offered by DC Research. DC Research, LLC may be referred to throughout these Terms as “DC Research,” “Company,” “we,” “us,” or “our.”
By accessing our website, creating an account, placing an order, or purchasing products from DC Research, you acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree with these Terms, you should not use our website or purchase our products.
RESEARCH USE ONLY
All products offered by DC Research are sold strictly for laboratory and research purposes only.
Products are not intended for human consumption, medical use, diagnostic use, therapeutic use, or veterinary use.
By purchasing from DC Research, you represent that you are purchasing the products solely for legitimate research purposes and that you understand the importance of proper handling, storage, use, and disposal of research materials.
You assume responsibility for determining whether possession, purchase, handling, and use of a particular product is permitted under the laws and regulations applicable to you.
DC Research does not provide medical advice, treatment recommendations, dosing instructions, or guidance for human or veterinary administration.
AGE REQUIREMENT
You must be at least 18 years of age to access purchasing functions or place an order through DC Research.
By placing an order, you represent that you meet this requirement.
ORDERING
By submitting an order, you confirm that:
* You have reviewed the products and quantities being purchased.
* The information provided with your order is complete and accurate.
* The products are being purchased for research purposes only.
* Your purchase and intended possession of the products comply with applicable laws and regulations.
Submission of an order does not guarantee acceptance.
DC Research reserves the right to accept, decline, cancel, limit, or request additional information regarding any order when reasonably necessary, including for inventory, payment verification, suspected fraud, compliance, pricing errors, or other legitimate business reasons.
PAYMENTS
Orders must be successfully paid before fulfillment unless separate payment terms have been expressly authorized by DC Research.
Payments may be processed through third-party payment providers. DC Research does not directly store complete payment-card information when payment information is handled by an authorized third-party processor.
Any applicable processing fees, shipping charges, taxes, or other charges will be disclosed during checkout when required.
DC Research reserves the right to cancel or hold orders when payment cannot be verified or when a transaction is identified as potentially fraudulent or unauthorized.
SHIPPING & FULFILLMENT
We strive to process orders promptly. Processing and delivery estimates displayed by DC Research are estimates and are not guarantees unless expressly stated otherwise.
Shipping times may vary depending on destination, carrier operations, weather, holidays, order volume, and circumstances outside the reasonable control of DC Research.
Once a shipment has been transferred to the carrier, carrier delays may be outside our control.
Customers are responsible for providing a complete and accurate delivery address when placing an order.
DC Research is not responsible for delays or delivery problems caused by incorrect or incomplete information supplied by the customer.
Customers are also responsible for determining whether products may lawfully be shipped to, purchased, possessed, or imported into their jurisdiction.
RETURNS, REFUNDS & PRODUCT ISSUES
Due to the nature of the research products sold by DC Research, all sales are final.
We generally do not accept returns or exchanges.
If an order arrives damaged, defective, incorrect, or missing an item, you must contact DC Research within 7 days of confirmed delivery.
DC Research may require photographs of the product, packaging, shipping materials, labels, and other information reasonably necessary to investigate the claim.
Do not discard products or packaging associated with a claim until the matter has been resolved.
When DC Research verifies that an error or qualifying product issue occurred, we may provide a replacement, store credit, or refund, as appropriate under the circumstances.
Products that have been improperly stored, handled, altered, transferred, contaminated, reconstituted, or otherwise compromised after delivery may not qualify for replacement, credit, or refund.
Nothing in these Terms limits rights or remedies that cannot legally be waived under applicable law.
PRODUCT INFORMATION & THIRD-PARTY TESTING
DC Research may provide product specifications, testing documentation, Certificates of Analysis (“COAs”), or other research information for certain products or batches.
Testing information applies to the particular samples, lots, or batches identified in the applicable documentation and should not be interpreted as a medical, therapeutic, or safety claim.
Product descriptions and research information are provided for informational and research purposes only.
PRODUCT HANDLING
Customers are solely responsible for appropriate laboratory handling, storage, transportation, security, and disposal of products after delivery.
DC Research cannot guarantee product integrity following improper storage, handling, contamination, alteration, transfer, reconstitution, or other actions occurring after the product has been delivered.
NO MEDICAL ADVICE
Nothing provided by DC Research through its website, product descriptions, customer service, marketing materials, educational materials, social media, or other communications should be interpreted as medical advice.
No information provided by DC Research is intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition.
Questions regarding personal health or medical treatment should be directed to an appropriately licensed healthcare professional.
PROHIBITED USE
Products purchased from DC Research may not be knowingly purchased or used for purposes inconsistent with their designation as research products.
DC Research reserves the right to refuse or cancel orders when we reasonably believe products are being purchased for prohibited purposes, fraudulent activity, unlawful activity, unauthorized resale, or other activity inconsistent with these Terms.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, DC Research and its owners, officers, employees, contractors, affiliates, and representatives shall not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to the use of our website, services, or products.
Customers assume responsibility for the proper handling, storage, possession, and lawful research use of products after delivery.
Nothing in this section excludes or limits liability that cannot lawfully be excluded or limited.
INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless DC Research, LLC and its owners, officers, employees, contractors, affiliates, and representatives from claims, damages, liabilities, losses, and reasonable expenses arising from your unlawful use of our products, violation of these Terms, or misuse or improper handling of products purchased from DC Research.
INTELLECTUAL PROPERTY
The DC Research name, logos, product presentation, website content, graphics, photographs, designs, and other original materials are owned by or licensed to DC Research unless otherwise stated.
They may not be copied, reproduced, distributed, modified, or commercially exploited without authorization from DC Research except as permitted by applicable law.
WEBSITE INFORMATION
We make reasonable efforts to maintain accurate product information, availability, pricing, and website content.
However, typographical errors, technical errors, inaccurate inventory information, or pricing errors may occasionally occur.
DC Research reserves the right to correct such errors and, where permitted by law, cancel or modify affected orders. If an order is canceled after payment because of our error, the applicable payment will be refunded.
SMS TERMS
By voluntarily opting in to receive SMS communications from DC Research, you consent to receive recurring informational and/or marketing text messages, which may include promotional offers, product announcements, and cart reminders.
Consent to receive marketing messages is not a condition of purchase.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP to a DC Research marketing text. After opting out, you may receive a confirmation message.
For assistance, reply HELP or contact DC Research through the contact information provided on our website.
Wireless carriers are not responsible for delayed or undelivered messages.
Your participation in our SMS program is also subject to our Privacy Policy.
PRIVACY
Your use of our website and services is also subject to the DC Research Privacy Policy.
Please review the Privacy Policy for information regarding how personal information may be collected, used, stored, and disclosed.
CHANGES TO THESE TERMS
DC Research reserves the right to modify these Terms from time to time.
Any revised Terms will become effective when posted to the website or on the effective date otherwise stated in the updated Terms.
Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.
CONTACT
Questions regarding these Terms, orders, or product-related concerns should be directed to DC Research through the contact information provided on our website.
When contacting us regarding an existing order, please include your order number and, when applicable, clear photographs documenting the issue.
DC Research, LLC
Website: www.dcresearchusa.com
Research Products for Laboratory Use Only